Frequently Asked Questions
Everything you need to know about our fresh-roasted beans and brewing at home.
How fresh is the coffee when it arrives?
We roast our beans in small batches daily. Orders typically ship within 24-48 hours of roasting to ensure you receive the freshest coffee possible.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and APO/FPO addresses. We are working on expanding our logistics to include international destinations soon.
What is your return policy for coffee beans?
Because coffee is a perishable food item, we cannot accept returns on roasted beans. However, if there is an issue with your order or you are unsatisfied, please contact us and we will make it right.
Can I set up a recurring coffee subscription?
Yes! You can choose your favorite roast and select a delivery frequency (every 1, 2, or 4 weeks) to save 10% on every order and never run out of beans.
Are your coffee beans ethically sourced?
Absolutely. We work closely with importers to ensure our beans are sourced from farmers who are paid fair wages and utilize sustainable growing practices.
Do you offer pre-ground coffee?
While we recommend buying whole beans and grinding just before brewing for maximum flavor, we do offer several grind options including Drip, Espresso, and French Press.